Atelier Lily et Moi Return Policy
At Atelier Lily et Moi, we strive to provide you with fashion finds that add color to your day. If an item isn't quite to your liking, you can read all about our return process here.
The most common reasons for a return
We understand that sometimes a purchase isn't quite perfect. The most common reasons our customers return items are for a wrong size or a wrong color that doesn't quite meet expectations. We're happy to help you find the perfect match!
What you need to know about returns
For a smooth return process, it is important to note that you have up to 14 days after delivery to return your purchase. The costs for the return shipment are at your own expense. Please ensure that the tag is still attached to the clothing and that the clothing is unworn. These are essential conditions for us to process your return.
Exceptions to the return policy
Please note: sale items are not eligible for return. Therefore, always carefully check the size chart and product description before purchasing a sale item. Do you have questions about a specific product? Please contact our customer service at info@atelierlilyetmoi.com or Instagram: @atelierlilyetmoi